IT Support Services Perth

Delivering a complete IT solution for your Perth business
Hassle-Free, Fixed Cost IT Support - LindenTech Perth

Hassle-Free, Fixed Cost IT Support

Like us, you enable your team with the best technology possible to deliver the best results for your business. Technology is effective only when implemented right and managed well. Let our fixed-cost IT support model manage your IT environment end to end so you can empower your people to do what they do best.

With us as your strategic technology partner, you experience business outcomes that go far beyond ‘everyday IT’ services. We bring over 20 years of IT experience into your business and ensure our support is custom tailored to your needs. We help you transform your technology investments into innovative, integrated solutions that your operations can rely on.

We proactively manage your IT systems end to end with a strict service level agreement (SLA), we respond to your needs fast and we work with you to ensure that what is implemented today, will be right for your business tomorrow. With our regular meetings and reporting you’re always in control of your IT.

Our Service Level Agreement (SLA)

Critical Severity (P1) High Severity (P2) Medium Severity (P3) Low Severity (P4)
Response 30 (mins) 1 2 3
Plan 1 2 3 4
Resolve 4 8 12 18

Proactive IT Support

We don't just restart your PCs or install servers. We proactively look after your entire technology infrastructure to ensure it's available when your team needs it.

Minimal Downtime

We ensure downtime is kept to an absolute minimum so your team is as productive as possible.

Helpful Support Desk

Our engineers are hired with 'helpfulness' in mind. All of our engineers go through a rigorous interview process to deliver support to our clients.

Predictable Billing

We make sure your technology costs are as predictable as possible for you to run your business and to grow without worrying about costs.

IT Budgets

We make your IT budgets as predictable as possible by planning your growth and doing your IT Budgets for you.

Technical Expertise

All of our engineers are highly qualified technical experts. Our engineers pass two industry exams per year so we're always up to date with the latest technology.

Regular Reporting

We give you a snapshot of how your environment is on a monthly basis, so you know that what is critical to your business is humming along.

Better Productivity

We deliver efficiency and productivity for your team. Our solutions ensure your team is always productive.

20 Years' Experience

We have more than 20 years in the industry delivering IT solutions to businesses of different sizes, from 10 users right up to 200.
Managed Services

Our Plans

Managed Services Complete Fix Watch

Proactive maintenance

Patch Reporting

Remote Support

Not included – $165/hr

Unlimited Onsite Support

Not included – $165/hr

Not included – $165/hr

Planned Site Visits

Quarterly Account Management Meetings

Equipment Loan

Technical Manager

Procurement Advice

Strategic Advice



Enterprise Level Browser Protection

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