Here’s a look at what it means to “flatline” your company’s IT costs, and how predictable IT costs can help your business grow.
When you’re looking for business IT support, your goal is to find a cost-effective, reliable contract that helps you avoid unpredictable cash flow, fluctuating IT costs, and inefficient, reactive budgeting. What you need is a fixed-cost IT support contract. Here’s why.
The problem with unpredictable IT costs
Flatlining your IT costs isn’t the only option, but it’s the most predictable and reliable.
If, for example, you opt for a “pay as you go” model, then you’re forced to pay unpredictable costs to fix things when they go wrong. On the other hand, if you decide to pay in advance for a “block” of IT support time, you could easily end up paying for services you don’t need, and still find yourself paying for IT support if things go wrong at another time.
So, how does IT cost flatlining work, and how does it help you?
How IT cost flatlining works
A fixed-cost IT support contract gives you all the IT services you need on a monthly basis at a predictable rate. There are no more bill shocks or reactive budgeting. With a fixed-cost model, your IT support becomes just like any other monthly utility payment – once it’s paid, you don’t need to think about it again until next month.
The benefits of IT cost flatlining to your business
Now we’re clear on how flatlining works, here are the business benefits of fixed-cost IT.
1) Predictable costs
The key benefit of IT cost flatlining is predictability. With fixed-cost IT, you know exactly how much you’re spending on IT each month, which means you can adjust your budget accordingly. Predictability allows you to focus on growing and expanding your business without worrying over IT costs and unpredictable cash flow.
Just because a fixed-cost support contract offers specific services doesn’t mean it’s inflexible. On the contrary, you can choose exactly what services you need and customise your support package as your business grows and your operational needs change. Flatlined IT services aren’t just cost-effective – they’re entirely scalable as well.
3) Improved service delivery
One of the major benefits of fixing or flatlining your IT costs is improved service delivery. Your IT team monitors your infrastructure behind the scenes, performing key maintenance tasks throughout the day.
Remote monitoring minimises your overall service disruption and downtime because your provider detects, prevents, and identifies issues before they negatively affect your daily operations. You may also notice a spike in employee productivity now that there’s less downtime.
4) Increased operational efficiency
Another benefit of the day-to-day remote maintenance and performance monitoring described above is how quickly your provider can remedy problems for you. Because your provider remotely monitors your network 24/7, your IT technician can very often access your network remotely and fix problems right away, rather than scheduling an appointment for later.
5) Less paperwork
Without fixed IT costs, you’ll receive invoices for every piece of work carried out. These invoices can pile up, and they’re easy to lose track of. However, when you flatline or fix your IT costs, you’re only dealing with one convenient monthly invoice. This is much easier – and faster – for you or your accounts department to deal with.
Fixed-cost IT solutions by Lindentech
At Lindentech, we provide comprehensive IT services to suit your company’s unique needs. Our fixed-cost support model enables us to deliver you the exact services you need, precisely when you need them, in a cost-effective and hassle-free way.