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Category: Managed Services

Glasses - Stock photography

The problem of legacy technology for financial institutions

In 1994, Bill Gates stated that “banking is essential, banks are not”. While that may have been difficult for us to imagine in 1994, as technology advances, we can see that the financial industry is transforming but not without technology-based challenges. The traditional banking model was extremely ‘people’ centric. Customers would visit ‘bricks and mortar’ […]
Software Developer - Software

How application whitelisting protects your business

Application whitelisting is one of the ‘Essential Eight’ cyber security mitigation strategies established by the Australian Cyber Security Centre (ACSC). It is one of the most effective mitigation strategies in cyber security. The Essential Eight are a list of eight strategies and the ACSC recommends they be implemented to protect the digital assets of businesses. […]
HealthDay - Long Covid

How supply chain attacks work

The rise in supply chain attacks over recent years is a clear sign that organisations need to consider them a serious threat. The European Union Agency for Cybersecurity this year predicted a four-fold increase over the next year.  These days, endpoint security like stringent password protection, multi-factor authentication and virus scanning, is not enough. Organisation’s […]


Part of ensuring that your business is reaching its full potential is by looking at how you have chosen to manage your services, in particular your IT operations. Traditionally, smaller businesses and even larger companies would most likely opt for an in-house IT team who would manage day-to-day IT operations using a break-fix method.  This […]

Time Management in an IT Environment

Being an IT engineer is hard work. You get bombarded from all directions. People coming up to you asking you requesting work to be done, emails constantly filling your inbox and tickets being assigned to you. Let’s not forget to mention your phone ringing off the hook asking you to action that “urgent” request that […]