Managing an IT team on a tight budget might be an uphill task, but it is not an insurmountable one. With managed IT services providing the modern-day solution to this challenge, the question remains: where do local Perth-based businesses begin in the search for a managed service provider that offers the right mix of products and services?
The rest of this article aims to answer this question by exploring 10 of the top-rated managed service providers in Perth, Australia. Without further ado, here we go:
With 25 years of IT industry experience, Lindentech empowers businesses with reliable managed IT services ranging from cloud support to domain and website hosting, and everything in between. Acting as a key strategic technology partner, Lindentech simplifies managed IT services by offering a fixed-cost in exchange for reliable technology which employees can use to get their jobs done seamlessly. They strive to be customer-obsessed, collaborative, agile, with a contagious internal culture.
2. Command IT
Command I.T offer manages IT services to businesses located in Perth, Karratha, and Port Hedland. They promise a high level of customer satisfaction and an experience of offering IT support in simple, understandable English. They guarantee instant IT support availability, powered by employees with the right skills, certifications, and experience to support their client’s needs.
Originally established in 1979, NST promises the relevant expertise, technical capability, and certifications to take full responsibility for a business’s entire IT needs – whether it is full infrastructure support or ongoing service management and support. Under their flexible pricing model, they offer dedicated account delivery managers to work strategically with their clients to analyse monthly reports to ensure that the strategic objectives are being met.
Enable IT promises a managed services solution that extends beyond just computer repairs. By taking a holistic approach to IT, they aim to create a seamless, harmonised work environment that reduces the chances of downtime. Their services range from strategic planning to proactive maintenance with managed service levels that are designed to be all-inclusive.
MSS is a Perth-based, trusted managed IT service provider, with a published track record of service delivery to clients throughout Australia. They employ a team of professional engineers and IT consultants to deliver exceptional services to both mainstream and niche clients, with a focus on the education, mining & construction, hospitality and local government niches.
Focused on Perth-based businesses, Superior IT offers a wide range of service solutions for ongoing IT infrastructure management. They aim to reduce downtime on behalf of their clients by ensuring that they provide the exact level of support required, on-demand. With inbuilt triggers and penalties in their SLAs, Superior IT aims to overdeliver on their promise to provide the skills and technical expertise to give their clients peace of mind.
Techbrain was founded with the primary aim of supporting Perth-based small businesses as a strategic IT partner. They promise to reduce the frustrations businesses face in managing both virtual and physical IT environments using a number of services – IT needs assessment, consultations, updated management services, and much more.
With teams of over 10 specialised IT engineers allocated to each client, EpicIT aims to provide SMEs with an outstanding, uninterrupted managed IT service which would be otherwise difficult to replicate internally. EpicIT promises a seamless, uninterrupted onboarding process with its competent team of support engineers and remote monitoring capabilities.
OfficeSolutions IT features an attractive sign-up offer for new customers – a complimentary scan of the Dark Web, identifying any compromised business e-mails or passwords. For clients, they promise a service which first works to understand the business requirements before offering a tailored, lean team to focus on the business’ needs. OfficeSolutionsIT aims to offer a personalised, future-proof service that keeps local businesses running seamlessly.
10. Austin Technology
Headquartered in Perth, Austin Technology offers managed IT services to local businesses from as low as 5 employees or as high as over 100 employees. For an affordable fixed monthly fee, they promise unlimited support and a 10-minute or less incident response time all from a local Australia-based service desk. With a wide range of available services, they even offer a free consultation to new customers looking to get on board!